Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! 202

Where on the o2 app do I find where to ring customer service on 202

Sanleigh by Level 1: Joiner
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Resolved! EU/International roaming - Fair usage

Hi,I am currently in the Eu Zone on a holiday. I need to fly to Hawaii but will be leaving my personal phone with the O2 account turned off at my friends place in the EU while I am gone. I will then be flying back to the EU to resume my holiday. With...

DW25 by Level 1: Joiner
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Calls Abroad

We live in Turkey and have a UK number. What is the best and cheapest way to take and give calls

Ramazan by Level 1: Joiner
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switching from business to consumer

im now retired. My partner and I wish to keep our numbers but switch to consumer from business. Despite 25 years with O2 and having paid tens of thousands for all our employee contracts over the years, we are unable to switch. Because.........we don'...

O2 Recycle Non Payment

In June, I upgraded from my iPhone 12 to a 14 Pro and O2 offered me £205 for my old device. I sent off the device via Recorded Delivery and could see at my end that it was received by O2 Recycle on 16th June. As part of my agreement, the credit was t...

Experience with Payment to Trace?

Hi all, I've had a bar on my account for about a week because O2 lost the payment. I was advised to contact the payment to trace email which I have done. I had a couple of emails from them yesterday and none today. Does anyone know how I can get this...

sally1996 by Level 1: Joiner
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