Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...
We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...
If a phone says ”0 upfront cost” when do I get charged the monthly amount? The next month? Right then and there?
I took £15 from my account and I don't have internet
I will like to request a proof of usage that correctly shows the last time my Sim card was used on O2 network with device [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
I have received 2 codes now for the galaxy earbuds pro2 and neither have worked , I have tried on different browsers but all say code invalid ??? Frustrated and unhappy . Please someone help
Hello, I purchased a zone 1 travel bolt on three days ago which should last for 30 days. I’ve just looked at my account and it states that the bolt on lasts from the 19th of November to the 19th of December - how can it have started before I purchase...
Hi, I finally recieved my text message with promo code for Galaxy Buds2 Pro for £1 but when I enter the it is showing as invalid. I read the post about this and it says if I haven't recieved another text by 4th December to get in touch. Thanks.
how to change my pass code when phoning 02
I am switching my broadband services to a new provider for the next two years but I will still be with 02 for my mobile phone services, which was switched over to 02 by virginmedia. Can I keep my 'ntlworld' email address by being with 02 or will I lo...
Hi, I have ordered a Meta Quest from the 02 shop. Unfortunately, I received an email saying there out of stock and working hard to get one etc but can't get a date for when it will arrive. I would like to cancel the order, but can't find any number t...
Good afternoon, I have a contract for a Pixel 7 and the phone randomly broke last week. I brought it into a store, there was no damage on the phone, and it got sent away. The phone was not able to be fixed so I was informed I would be getting a new o...
