Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Welcome to the Other Products and Services board!

Hi everyone, Welcome to the Other Products and Services board! If you have a question about any O2 product or service that doesn't have it's own board such as O2 voicemail, insurance, roaming, etc then this is the board where you can ask questions to...

Martin-O2 by Former Staff
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Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
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Resolved! End contract

My contract is due to end soon and I don't want it to renew. I cannot find how to do this on the app and can't get through on the phone

Helpmepls by Level 1: Joiner
  • 252 Views
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RECENT OFFER OF GALAXY EAR BUDS FOR £1 WITH UPGRADE

Is anybody else having a problem trying to claim the offer of Galaxy ear buds for £1 with recent upgrades. I have this morning received an email and text telling my code is due to expire on 31/12/23. The code I received originally was invalid and aft...

es1957 by Level 1: Joiner
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  • 5 replies
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Extra charge on my O2 bill

Since being moved by virgin to O2 I get two amounts charged every month namely £6 which is my monthly tariff and £13.27 which I have no idea about. I own my phone so it can’t be that.

Badger01 by Level 1: Joiner
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Resolved! Amazon Music Bolt-on

Hello. As part of an upgrade (renewal) of my SIM only contract, I'm offered a choice of bolt-ons free for 6 months (then pay or cancel). Among these are Amazon Prime nd Amazon Music. My question : if I request the bolt-on, is it ONLY usable on my dev...

Siegenpa by Level 1: Joiner
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Cancel Disney + (plus)

https://www.o2.co.uk/extras/disney-plusYou can cancel your Extra at any point in My O2.If you have chosen a free Extra, follow these steps:Log in to My O2 and go to your ‘Account summary’Press the ‘+’ under the ‘Your Extras’ sectionSelect ‘Manage thi...

Bogus charge

I set up O2 Travel and I got charged 5£ daily up until 31st December 2023. But suddenly, one day (1st Jan 2024) that didn't kick in automatically as advertised, and I got charged 16£.

BK6 by Level 1: Joiner
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Resolved! Contract Cancellation problem

Hi, not sure if this is the right place. I am trying to assist an elderly gentleman (in his mid 80s) who wishes to cancel the contract on his wifes phone. She passed away earlier in the year. Unfortunately he was given wrong advice and stopped the DD...

24rhg by Level 1: Joiner
  • 497 Views
  • 4 replies
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