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Your guide to o2 travel

Anonymous
Not applicable

This service allows you to stay connected on with your friends & family while you are abroad using your mobile from £1.99 a day. You can call, text & browse the Internet with o2 travel. There are different terms for pay monthly & pay as you go, we will come to these later. 

 

You will only be charged on the days that you use o2 travel. You will not be charged if you switch mobile data off & use wifi. NB: it is important to note that you will incur the £1.99 charge even if you only send one text. 

 

For pay monthly, the charge works on a cycle of midnight to 12.00am the next day UK time so you can get a whole 24 hours’ usage you are able to receive 120 minutes of call time free of charge before your o2 travel kicks in & you will be charged henceforth. There is no upper usage for data but the speeds you see will differ. 

 

Pay as you go will get you 100mb in Europe for the £1.99 charge per day. You will be charged for sending calls & texts to the UK but it is free to receive them. If you still have your data allowance or part of it left, it will not roll over to the next day. 

 

Inadvertent Roaming

 

Screen Shot 2016-11-03 at 09.45.36.pngAccidental roaming (sometimes known as inadvertent roaming) might occur if you are in an area close to national borders because your phone picks up the network across the border. If this happens, you may be charged as though you were roaming on the network across the border. You can prevent this if you live near a national border by setting your handset to do a manual network selection (as opposed to an automatic network selection) and select the O2 network. This way if you lose the O2 network your handset will not automatically try to connect you to an alternate network. For advice, please visit your nearest O2 store or contact customer services

 

If you text a UK phone abroad then you will not be charged for sending or receiving, the person that is abroad will incur the roaming charges. 

 

These are the countries covered by o2 travel 

 

Screen Shot 2016-11-03 at 09.49.22.png

£1.99 a day: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, 

Denmark, Estonia, Finland, France, Monaco, Guadeloupe, La Reunion, French Guiana, Martinique, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Vatican, San Marino, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland. 

 

Turkey is 3.99 a day 

 

£4.99 a day: USA, UAE, Australia, South Africa, Thailand, Canada, Mexico, Brazil, Hong Kong, New Zealand, Japan, Cape Verde, China, Sri Lanka, Indonesia, Albania, Colombia, Argentina, Peru, Chile, Panama, Uruguay, Venezuela, Botswana, Guatemala, Nicaragua, Antigua and Barbuda, Honduras, El Salvador. 

 

Before traveling, check that you have o2 travel enabled on your account by phoning 202 or texting O2TRAVEL to 23336 but this may take up to 24 hours to become active. If you are on pay as you go call on 4445 to check 

 

There are separate terms for pay monthly customers & for those that are on pay as go. Please check the latest info on O2 Travel here

 

O2 Travel 2 .jpg

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jonsie
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MI5
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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Martin-O2
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Fantastic work @Anonymous!  It's great to have all the O2 travel info in one place wink

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Cleoriff
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Excellent guide @Anonymous Well done

Veritas Numquam Perit

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Anonymous
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Thank you very much everyone 

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