Solved: Re: WiFi Hotspots Down in London

Bamboccio · ‎12-11-2015

Hello,

A number of hotspots in London are down. Any ideas when they will be back?

Bambino · ‎12-11-2015

@Bamboccio This is a customer to customer forum. No one here would have that information. You would need to speak to customer service. http://www.o2.co.uk/contactus.

I DO NOT WORK FOR O2

View solution in original post

Bambino · ‎12-11-2015

@Bamboccio This is a customer to customer forum. No one here would have that information. You would need to speak to customer service. http://www.o2.co.uk/contactus.

I DO NOT WORK FOR O2

MI5 · ‎12-11-2015

Or ask in the venue hosting the hotspot.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎12-11-2015

I'm guessing the parenting venue will just refer you to O2, easy option innit. ...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Bamboccio · ‎13-11-2015

Is there a way to look at a map with the status of hotspots?

MI5 · ‎13-11-2015

Not that I am aware of.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎13-11-2015

You can check the hotspots through the app?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎13-11-2015

The app tells you where they are, but never seen it say if they are working or not?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎13-11-2015

@MI5 wrote:
The app tells you where they are, but never seen it say if they are working or not?

That's a totally different kettle of fish. ...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎13-11-2015

Thought that was what being asked?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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