Why is the 3G coverage so bad with O2.

[IanHarrison]

Hi

I work at least 2 days a week in the east side of Norwich and can never get a 3G signal.  I think once a few weeks ago I got one bar.  I checked the O2 checker and it says that Norwich is fine, I even phoned O2 and they said no 3G problems.  I was asked to change the setting the automaticaly detec carrier to manually selecting O2.  It has made no difference what so ever.

I have friends on Orange, Vodafone and Three who have no problem what so ever with a 3G signal. 

Also noticed driving around the country I have huge areas with no 3G signal.  

Is it just that O2 have crap 3G coverage?

Thanks

Ian

[Anonymous]

I have to agree with those who say the 3G with O2 is bad, I have travelled the uk recently and always seem to be the guy with no signal while those on other networks can talk and surf, only six months to go and I'm free to look for a different provider, can't wait!

[jonsie]

It's certainly a national problem and as yet nothing official from O2 about the state of their network.

[Anonymous]

I agree, fed up with settings, SIM card changes and disappointment,

[Anonymous]

As long as you check out alternative networks with payg sims where you work, live and commute then it makes sense to migrate.

Make sure you unlock tour phone to all networks free if applicable.

https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form

[Anonymous]

Same in Altrincham in Manchester and sometimes I can't even call out or use my internet. Go to the O2 checker and it says it is all okay. Ridiculous how bad it is and they insist there's great coverage.

[Anonymous]

Appreciate your frustration 😞

[jonsie]

I hope all the problems are being fed back to O2. Twitter is swamped with customers having the same issues.

[Toby]

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@jonsie wrote:

I hope all the problems are being fed back to O2. Twitter is swamped with customers having the same issues.

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I am feeding all back from the community @jonsie . By all means let me know if you see a thread/post that you think needs reporting too.

[MI5]

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@Toby wrote:

I am feeding all back from the community @jonsie .

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That's good to hear Toby, but are we to expect any kind of follow up info or comment from O2 regarding the issues....?

[jonsie]

Some sort of acknowledgement would be good...