O2 Community

Get help, share tips and chat

Reply
Level 1: Joiner
Posts: 1
Registered: ‎25-09-2012
Accepted Solution

Who do I contact to make a complaint

Hi

 

As the title says, who do I contact to make a complaint? There doesn't seem to be a contact option (unless i'm being blind!) and the live chat thing isn't working.

 

Thanks

Level 22: Usually online
Posts: 2,359
Registered: ‎03-11-2013

Re: Who do I contact to make a complaint

Posts: 30,983
Topics: 273
Solutions: 3,237
Registered: ‎04-04-2012

Re: Who do I contact to make a complaint

Anything we can help with here ?
Samsung S3 i9305 Dual SIM. Asus Fonepad.
Samsung AtivS WP8.1 Samsung Note 4.

In vino veritas

Posts: 26,908
Registered: ‎17-04-2012

Re: Who do I contact to make a complaint

I would suggest trying CS on 202 contract or 4445 payg from your phone first.

Posts: 24,752
Topics: 229
Solutions: 1,536
Registered: ‎29-07-2008

Re: Who do I contact to make a complaint

You can raise a complaint here:

 

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Mob...

Please support the Disasters Emergency Committee: http://www.dec.org.uk/appeals

Sky Unlimited Broadband - Legacy O2 Simplicity 20 -Nexus 4 Android 5.02