Virtual Interview: TU Go, Clip-It, Evernote and other apps!

[Toby]

Hey Everyone,

We’re giving everyone a chance to get your questiona answered about some of the great apps we have in our portfolio- specifically Clip it, Evernote and of course TU Go.

Now’s your chance to post any questions you have here, as the session will start on the 3^rd of March and will be live between 1:00 and 2:30pm with Will Fox who is the O2 product owner for all the apps!

We’d love to know what you think about the new TU Go update or if you have any thoughts or questions on what’s next for TU Go in 2014.

To have your question answered, please make a reply post in this thread. Also, if you could write your question in bold font, it will help us to find them easily.

You may not know this but TU Go a year old at the end of February, so it’s a great time to get some info on the future, as well as how the apps work J

This Virtual Interview is made for questions about how the apps work, how they are updated and about the app's future. If you have a technical query with TU Go, please submit a question in the TU Go section, which you can access HERE

So, get asking below!   

[adamtemp64]

Just the 1 usual tugo Question

When will TUGO be available to us business customers

[jonsie]

Way past overdue!

[Anonymous]

Are you going to incorporate the ability to use system default ringtones?

[Anonymous]

1. Since so many users on here have reported issues with battery consumption, why is it like it's the first time every time someone mentions it? Why can't someone follow up on it and why is it so hard to make it work properly on all phones (like, say, skype)?

2. Has anything been done to improve your customer service advisors' understanding of TU Go? Half of them don't even seem to know what it is or what it does.

3. Do you intend to allow calls over 3G/4G instead of only wifi? (e.g. while roaming)

[Anonymous]

IS it TUGO available on MAC as well. I could not download that apps from my mac.
Thanks in advance

[Anonymous]

Do you acknowledge the fundamental issues that still exist after one year regarding the basics of sending/receiving calls that many on the forums post about?

If so, can you at least post the 'known issues' list and provide a timeline for resolution?

[Anonymous]

Have you tested the app's reliability on IOS when a user has contacts both on iCloud and Microsoft Exchange Server? - I am quite sure this issue is what causes my app to constantly crash and why I have had to revert to version 1.1.5 to have anything remotely reliable

[Toby]

Hi @Anonymous,

FYI, I have moved your question into its own discussion, and you can find it below:

http://community.o2.co.uk/t5/Other-Products-Services/Lend-us-a-quid-question/td-p/632766

[Anonymous]

The latest version of TU Go is a definite improvement for me, an Android user. However, I would like to see further enhancements along the following lines:

The text input area, which now expands to three lines, should expand to the limit of the screen size.

I would like to be able to cut, copy and paste text from an earlier text.

I would like to be able to forward a text.

I would like to be able to send a text to more than one person at a time, including the use of one of my groups.

Keep up the good work!

Hugh