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Unlatching

Anonymous
Not applicable
Anyone know the code for Sony Xperia Unlatching? 02 sent me one but it didn't work.. Need this phone to work on EE so I can swap with the missus for a bit lol
Message 1 of 55
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Anonymous
Not applicable
You have to go through the unlocking form request.

We don't know any unlocking codes I'm afraid.

Try again https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%...

Have you tries inserting a non O2 SIM card to compete the unlock. Not a virtual one if you can help it.
Message 2 of 55
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MI5
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Unlocking guide here http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...
Each phone has it's own specific code.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 55
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Anonymous
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I've emailed back to them anyway .. But its just having to wait around lol... I'm no good with waiting
Message 4 of 55
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Anonymous
Not applicable

How have you e mailed them. What address as there mail facility was closed down.

Use the form again and do try a non 02 uk SIM card in it.

Message 5 of 55
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MI5
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What exactly happened when you tried the code and how did you try it?
Have you tried the EE sim in it anyway?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 55
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jonsie
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The process is that you have to put a non-O2 sim in so that it will request that you enter the code.

Message 7 of 55
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Anonymous
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I put the EE Sim in ... Typed the code and it said unable to unlock network.I emailed this one..
.email us at mailto:mycare@o2mail.co.uk where it will receive our attention.
Message 8 of 55
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MI5
Level 94: Supreme
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Registered:
Did the phone ask you to enter a code in a pop up box?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 55
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Anonymous
Not applicable
You may just get back a standard this facility is now closed e mail.

Try the unlock link again and or ring customer services as they may be able to help.

http://www.o2.co.uk/contactus
Message 10 of 55
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