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Level 1: Joiner
MrDave
Posts: 2
Registered: ‎31-08-2013
Accepted Solution

Undelivered Text Messages - Can They Be Extended?

Hello Everyone,

 

It is my first time posting on here, so please be gentle with me!

 

I work away on a North Sea Oil Rig often for 3 weeks at a time. During this time away I have zero network coverage.

 

This of course means that text messsages can't be delivered. When I return back to land and switch my phone back on it goes crazy as my messages get delivered.

 

The problem is that not all my messages get delivered. I have a feeling that after one week of attempting to deliver the messages O2 gives up.

 

So my quesiton is there anyway this time can be extended. I tried calling customer services but to be honest, the person did not really understand what I was asking.

 

Thanks in advance!

 

Dave

Please use plain text.
bandofbrothers
Posts: 12,788
Topics: 428
Solutions: 1,548
Registered: ‎17-04-2012

Re: Undelivered Text Messages - Can They Be Extended?

[ Edited ]

Hi and Welcome to the forum,

 

 

I have not come across anything that can be accessed to extend the sending time on a text message.

 

The network will keep trying for a period of time of 7 days{i believe}, and then quit.

 

Do you have wifi on the rig.

 

Other software such as TuGo or Viber could be an alternative.

 

Perhaps e mailing you instead !

 

http://www.o2.co.uk/tugo/want-it

 

http://www.viber.com/

 

 

iPhone 5s -16Gb Space Grey - iOS 7.0.6
O2 PAYG - 4G.

iPad Air 16GB. iOS 7.1
MacBook Air 128GB. OS X Mavericks.

Support Uk O2 Jobs.

Mea familia est mea vita.
Please use plain text.
Level 1: Joiner
MrDave
Posts: 2
Registered: ‎31-08-2013

Re: Undelivered Text Messages - Can They Be Extended?

Hey Thanks for the reply.

 

Yeah sometimes I have wifi and I use TuGo and it is brilliant. This rig though has no wifi and no signal. Ah well, looks like a weeks worth of texts will once again be lost forever!

 

Dave

Please use plain text.
adamtemp64
Posts: 12,964
Topics: 210
Kudos: 883
Solutions: 965
Registered: ‎13-08-2008

Re: Undelivered Text Messages - Can They Be Extended?

you could install it on a pc back home leaving it on and connected it would get all sms to be read when you get home

 

2 iPhone 5s 32gb on 4g 8gb tariff 1 iPhone 4s 16gb sim only on business contract
iPad 3 wifi-3g 64gb
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (still 2g only and it is 2014)
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Level 33: Firestarter
PapaDug
Posts: 1,193
Registered: ‎06-03-2013

Re: Undelivered Text Messages - Can They Be Extended?

What phone do you have?

 

I know if my phone fails to send a text if I have no signal, all I have to do is select the text and choose the "resend message" option when I have a signal again.

 

I don't understand why you are losing your sent texts :smileyfrustrated:

Please use plain text.
bandofbrothers
Posts: 12,788
Topics: 428
Solutions: 1,548
Registered: ‎17-04-2012

Re: Undelivered Text Messages - Can They Be Extended?

He's not receiving texts that have been sent to him while he is out of network cover for 3 weeks at a time due to working offshore.

The network attempts to send a text for a maximum of 7 days.
iPhone 5s -16Gb Space Grey - iOS 7.0.6
O2 PAYG - 4G.

iPad Air 16GB. iOS 7.1
MacBook Air 128GB. OS X Mavericks.

Support Uk O2 Jobs.

Mea familia est mea vita.
Please use plain text.
Level 33: Firestarter
PapaDug
Posts: 1,193
Registered: ‎06-03-2013

Re: Undelivered Text Messages - Can They Be Extended?

The OP said "The problem is that not all my messages get delivered." I read that as not all of the messages he sends while he is away get delivered...

Please use plain text.