24-01-2015 09:49 - edited 24-01-2015 09:51
24-01-2015 09:49 - edited 24-01-2015 09:51
Dear .............................
We are contacting you today with regard to the following device(s) which are linked to your O2 account and monthly mobile plan. Mobile Number: ......................... Monthly Plan: O2 600 24 month £37.99 per month In response to an increase in VAT in the EU and currency changes, and as a result of last week's VAT-related price change, it has come to our attention that between Oct 2012 and Oct 2014 there was a system error which resulted in some of our customers paying the incorrect rate of VAT on some services. Please confirm that the account holder information as displayed below is correct; Account Holder: ...................... Date of Birth: .................... We've recalculated your bills and can confirm that you're owed £62.50. This amount will be credited to your account and will appear on your next bill In order for the refund to be processed, we request that you click here and log into your O2 account to validate yourself as the account holder. This procedure must be completed within 24 hours. Regards, The O2 Team |
Solved! Go to Solution.
on 09-02-2015 21:15
on 09-02-2015 21:15
We have seen a fresh influx of these emails from posts this week. Particularly from one member @Anonymous and other new posters.
It is obvious the 'leak' has not been plugged....but then as people have stated... once a scam starts and one leak supposedly plugged.......another will spring up from another set of 'scammers'
Veritas Numquam Perit
on 10-02-2015 10:08
on 10-02-2015 10:08
@Cleoriff wrote:It is obvious the 'leak' has not been plugged
Once the data is out in the open, you can't stop it being re-used, which is exactly what is happening now.
The returns from the scammers first attempt didn't get a response so they send out another modified email with slightly different wording.
This could go on for months as it's not costing the scammers anything and some level of returns are guaranteed.
on 10-02-2015 12:03
on 10-02-2015 12:03
Whilst the information they have is still relevant they will continue to use it in any way they can.