SCAM WARNING JAN 2015

[Anonymous]

Dear .............................

We are contacting you today with regard to the following device(s) which are linked to your O2 account and monthly mobile plan.

Mobile Number: .........................
Monthly Plan: O2 600 24 month £37.99 per month

In response to an increase in VAT in the EU and currency changes, and as a result of last week's VAT-related price change, it has come to our attention that between Oct 2012 and Oct 2014 there was a system error which resulted in some of our customers paying the incorrect rate of VAT on some services.

Please confirm that the account holder information as displayed below is correct;
Account Holder: ......................
Date of Birth: ....................

We've recalculated your bills and can confirm that you're owed £62.50.
This amount will be credited to your account and will appear on your next bill

In order for the refund to be processed, we request that you click here and log into your O2 account to validate yourself as the account holder.

This procedure must be completed within 24 hours. Regards,
The O2 Team

[jonsie]

One of many!
Can this be merged @Toby?

[Anonymous]

Forward it to http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref%28User%29:str%28Bro... please

[Bambino]

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@jonsie wrote:
One of many!
@Anonymous this be merged @Toby?

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As scams go, it's very well written. No spelling or grammatical errors. That's unusual.

[Anonymous]

What concerns me is that they must have got all the information from O2 as there are details on my O2 account that are slightly incorrect and this has been put on the scam email. Also they have my registration number and PUK code and devide number, all of which are only registered at O2.  Inside job or do they sell our details on to fraudsters??    Very concerned.

[Cleoriff]

And so it begins again. More sophisticated than the last scam. Something has to be done and quickly

There will be many people NOT posting on here that think its genuine.

I don't think the statement made by O2 relating to the last load of scams is going to cover it this time

[Cleoriff]

We were assured last time that the level of detail was NOT sold on. It was inferred that the problem lay with the individual computers and malware?

Unusual though that it only appeared to be affecting O2 customers...

Long thread started here yesterday...others joined in so it wasn't just related to vat refund scams

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Suspect-vat-refund-email/m-p/842572/highlight/tr...

[Beenherebefore]

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@Bambino wrote:

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@jonsie wrote:
One of many!
@Anonymous this be merged @Toby?

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As scams go, it's very well written. No spelling or grammatical errors. That's unusual.

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It's difficult to get wrong with copy+paste 

[Anonymous]

The level of detail is too significant. This is an o2 issue not personal pc issue.

[Bambino]

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@Beenherebefore wrote:

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@Bambino wrote:

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@jonsie wrote:
One of many!
@Anonymous this be merged @Toby?

---

As scams go, it's very well written. No spelling or grammatical errors. That's unusual.

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It's difficult to get wrong with copy+paste 

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It is if the original isn't written correctly, which this one obviously was. This is the first one in a very long time that I've seen that's been that good. Most of these mails are written by scammers whose first language isn't English, which is why it's easy to spot the errors. This one seems much more sophisticated, and the fact that all the OP's details were pretty much correct is very worrying.