Roaming explanation...

[Anonymous]

Morning all. New here, been an O2 customer for years and years though (BT Cellnet originally!).

Just a quick one about roaming.

I recently took a week in Germany, and before I went I researched O2's roaming policies. Friends on EE and Vodafone had add-ons which, for £1.50 per day, would allow them use of their contract benefits from abroad - that's all of the included texts, minutes, and most importantly data, when roaming anywhere in Europe.

I decided to check out O2's policy for this and was astonished that for £1.50 a day I could use only 15MB of data. Now, given how large photos and websites are getting, understandably this was gone by lunchtime each day and I had to buy additional bolt ons to carry on going.

This is where it gets more annoying. O2-UK are owned by Telefonica, as I understand it, part of the Telefonica Europe group. While I was out in Germany, I was roaming on, funnily enough, O2-DE... owned by Telefonica... part of the Telefonica Europe group...

Why? Why are there still roaming charges for two parts of the same companies network? Are they charging themselves for roaming then passing the cost onto me? I'm not understanding...!

[MI5]

Useful useless info for the Pub talks

[Cleoriff]

I have this roaming business down to a fine art now...(thanks to a lot of help from my friends :smileywink:) I go to Spain a lot and yes my bill is slightly higher when I go due really to the calls I make 50p connection fee and then 'free' for 59minutes.....For anything else...I use Wifi...(Lucky I suppose that this area of Spain has WiFi everywhere) ....

[Anonymous]

So there is no fixed data limit in Europe now for contract customers? It looks like the £1.99/50MB is for PAYG, contract has 'no fixed upper limit'. Do we know where the traffic management starts?

[jonsie]

From previous posts the data traffic management comes in at 100mb and from then is to be honest unusable.

A good review here :

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Review-on-O2-Travel-in-France-Belgium-Netherland...

[MI5]

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@Anonymous wrote:
Do we know where the traffic management starts?

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Post #19 on this thread links to O2's key facts on TM.