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Level 1: Joiner
Posts: 1
Registered: ‎01-06-2012

Replacement sim card

My current sim card is cracked. I want to keep my current number when I get it replaced but I can't find anywhere on O2 website where I can contact them to get a replacement. Help needed urgently
Posts: 34,822
Topics: 275
Solutions: 2,260
Registered: ‎04-01-2009

Re: Replacement sim card

Pay Monthly Customer ServiceDialCharges
From your O2 mobile 202 Free
From a landline 0844 809 0202 5p / min

Pay & Go Customer Service

DialCharges
From your O2 mobile 4445 25p per call
From a landline 0844 809 0222 5p / min
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Samsung Note 4, Samsung Note 2, Samsung S3, Samsung Galaxy Tab Pro, Nexus 7 2013

Roaming via wifi from various bars in Thailand. All replies subject to time of day and quantifiable amount of Thai whiskey!!
Level 1: Joiner
Posts: 3
Registered: ‎05-06-2012

Re: Replacement sim card

Hi, just go here: http://www.o2.co.uk/freesim to order a free sim, it says for use with iPhone 4 etc. but they actually just send you full size sim, which can break into micro, plus an adaptor for full size. You just use the web site mentioned (and in the package) to transfer number etc. to new sim. Gary.
Level 1: Joiner
Posts: 1
Registered: ‎03-12-2013

Re: Replacement sim card

i lost my sim card and need a replacement one can you help me please .

Posts: 13,396
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Kudos: 959
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Registered: ‎13-08-2008

Re: Replacement sim card

pop in to any o2 shop did you ring o2 to report the old one as lost?

2 iPhone 5s 32gb on 4g 8gb tariff 1 iPhone 4s 16gb sim only on business contract
iPad 3 wifi-3g 64gb
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (still 2g only and it is 2014)
Level 2: Apprentice
Posts: 1
Registered: ‎14-07-2014

Re: Replacement sim card

[ Edited ]

I am looking for a replacement sim card and I keep being directed to the "GigGaff" group which I do not wish to join. I have also contacted an 02 site which appeared to be helpful. I entered all the details required but threr has been a complete lack of action.

 

I will try to find this site again but in the meantime are here any suggestions?

 

Regards,

 

Keithburnhamd

KeithburnhamD
Posts: 34,822
Topics: 275
Solutions: 2,260
Registered: ‎04-01-2009

Re: Replacement sim card

Quickest and easiest option is to call in your nearest O2 store. They will arrange the swap for you.

Or call customer service.

Contact us

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thailand flag photo: Thailand! Flag-Thailand_zps1d36cf44.gif
Samsung Note 4, Samsung Note 2, Samsung S3, Samsung Galaxy Tab Pro, Nexus 7 2013

Roaming via wifi from various bars in Thailand. All replies subject to time of day and quantifiable amount of Thai whiskey!!
Level 1: Joiner
Posts: 1
Registered: ‎21-07-2015

Re: Replacement sim card

I had my phone stolen now I am on hols in Zanzibar but I need to make sure I have a sim ready to go when I get home to put into an old iPhone until I get a new one. I need to have the sim ready to go when I get back...

There's no phone reception here, just wifi. And live chat doesn't seem to work!

Any ideas?

Thanks for your help in advance

Cheers
Posts: 26,897
Topics: 245
Solutions: 1,612
Registered: ‎29-07-2008

Re: Replacement sim card

[ Edited ]

Easiest to call into an O2 shop where they'll do it on the spot for you.

Have you called O2 to get your sim blocked, if not try and do it asap as all calls and usage can be charged until you do?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Legacy O2 Simplicity 20 - Nexus 4 Android 5.1.1
Posts: 34,822
Topics: 275
Solutions: 2,260
Registered: ‎04-01-2009

Re: Replacement sim card

You can get a sim delivered to your UK adress but you will need to call to get the block on the account removed and you will be good to go. It's imperative you call and get the phone and sim blocked, you can order a replacement sim at the same time.

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thailand flag photo: Thailand! Flag-Thailand_zps1d36cf44.gif
Samsung Note 4, Samsung Note 2, Samsung S3, Samsung Galaxy Tab Pro, Nexus 7 2013

Roaming via wifi from various bars in Thailand. All replies subject to time of day and quantifiable amount of Thai whiskey!!