Phone Unlock

[Anonymous]

Really unhappy , can anyone help . I have filled in the form twice ( which i did not pass their security checks) and when i went onto live chat, a agent said he had done the request for me and the phone would be unlocked in 72 hours and alas still no unlocked phone !! i need it unlocked as going abroad and need to use my other sim . can anyone help ??

[MI5]

Is it an iPhone?
Just put a non o2 sim in and connect to iTunes.

[Anonymous]

Yes its a Iphone. Ill give it a go Thanks

[Anonymous]

Unfortunitly that did not work , it comes up sim Invalid . 

[Cleoriff · Accepted solution]

Have a look at this thread/link...see if you have followed all steps for iPhone unlock

http://www.o2.co.uk/help/phones-and-devices/unlocking-an-o2-mobile-to-use-on-a-different-network

If none of the above works then you need to contact CS and speak to someone...(avoid live chat)

http://www.o2.co.uk/contactus

[MI5]

It still may not have been processed yet so keep trying.