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Old phone number to new payg

squonk63
Level 1: Joiner
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Hello all - I wonder if anyone can assist.

I have just upgraded my old O2 monthly phone contract to become an ipad.

This means allow the sim (and phone number) as now associated with the ipad, i have lost the phone element of it.

 

I hadnt thought it through and there are some emergency services linked to my elderly aunt and many other places that know my number, so i was wondering if i could get the number moved to an O2 payg sim?

 

Does anyone have any experience of this?

 

Thank you all.

 

*** apparently it is just bad luck. I should have thought about it before upgrading. My bad. Nevermind.

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Cleoriff
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Hi @squonk63 Have you contacted CS about this? http://www.o2.co.uk/contactus  You could've kept your number using this route http://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

but if you have already used the new number the only way would be to contact Customer Services

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Hi @squonk63 Have you contacted CS about this? http://www.o2.co.uk/contactus  You could've kept your number using this route http://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

but if you have already used the new number the only way would be to contact Customer Services

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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Install tugo on your ipad to use it as a phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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