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O2 Priority Moments

Anonymous
Not applicable

Dear O2

Many thanks for your email received on Tuesday and advising that I can claim a free hot drink from Caffe Nero on Tuesday via priority moments. Unfortunately I received the email at 19:44 on Tuesday evening which you sent at 18:34, by which time ALL Caffe Nero shops are closed.

If in future you are to make these offers again, would it be possible to send the offer much earlier in the day or the day before to enable me and others to use.

Regards

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MI5
Level 94: Supreme
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Registered:
If you open the O2 Priority app on a daily basis you will see all offers available to you in advance.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Message 2 of 6
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PhoneChanger
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@Anonymous some Cafe Nero's are open till 10pm or later (such as those in shopping centres).
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Anonymous
Not applicable

Sorry not everyone lives near large shopping centres and they are not open until 10:00 pm where I live.

My point is, if you are going to offer someone something please so that the offer can be used by All not a minority.

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Martin-O2
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Welcome to the community @Anonymous I'll be happy to pass on your feedback to the Priority team. 

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MI5
Level 94: Supreme
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Registered:
The app is available to everyone though.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
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