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New sim

Anonymous
Not applicable

I have just upgraded to a Nokia lumia750 but will need a new sim as my other is damaged.  How do I do this or will my new phone come with a new sim?

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viridis
Level 56: Guvnor
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Registered:
It may come with a new one,
However, as the old sim is damaged, a sim swap must be done by customer service, this should be done before delivery but if you put it in and it shows no service, either go into an O2 shop or contact customer service to activate the new sim

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viridis
Level 56: Guvnor
  • 13532 Posts
  • 106 Topics
  • 309 Solutions
Registered:
It may come with a new one,
However, as the old sim is damaged, a sim swap must be done by customer service, this should be done before delivery but if you put it in and it shows no service, either go into an O2 shop or contact customer service to activate the new sim
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MI5
Level 94: Supreme
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Registered:
It will come with a sim but you will need to call CS to activate as you won't be able to do it yourself with your old one been damaged.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

@Anonymouswelcome to the community!

 

Do a swim swap like the members advice and let us know how you are getting on.

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