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My 02 - browser too old?

Anonymous
Not applicable

I can't access My 02 - it says O2 won't support my browser.

 

I'm on the latest version of Chrome on a PC? 

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Cleoriff
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I can access My O2 via Chrome or FF on my PC....No problems at all

See if you can get access via this link http://www.o2.co.uk/myo2

Veritas Numquam Perit

Girl in a jacket
Message 2 of 7
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MI5
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Have you got Ghostery or any ad blockers installed?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 7
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Cleoriff
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@Anonymous Can you access it via the app (If you download to your phone?) http://www.o2.co.uk/apps/my-o2

Veritas Numquam Perit

Girl in a jacket
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Cleoriff
Level 94: Supreme
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@MI5 wrote:
Have you got Ghostery or any ad blockers installed?

I have adblocker installed. Never affects my access. Though I haven't got Ghostery...

Veritas Numquam Perit

Girl in a jacket
Message 5 of 7
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MI5
Level 94: Supreme
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Ghostery usually causes problems.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 7
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Martin-O2
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@Anonymous How did you get on with this issue? Are you now able to access your My O2? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Message 7 of 7
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