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Microsoft band on loan for review...

Anonymous
Not applicable

Hello, have been trying to pm Toby but it won't let me as it says account doesn't exist!

Anyway, I have been given a Microsoft band to try, and then review.

However,
1. "Nothing new...check back in a few" on both Facebook and Twitter.
2.Keyboard is not working on text replies, can only reply via Cortana!

I have already tried switching it on and off again, and have unregistered it and set it back to factory settings, and reregistered. I've looked online for help and have made sure that all settings are as they should be, so I'm stumped!
At the moment, all I can say is I'm very underwhelmed. Any suggestions?

Message 1 of 34
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jonsie
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I would hope that devices are checked upon return and certainly before they are sent out again. 

Message 21 of 34
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Curr946
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would like to think anyone getting a TTT device would look after it.

Try resetting it?
Current Phone: Sony Xperia XZ Premium
Message 22 of 34
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Cleoriff
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I am sure I have read somewhere that the team expect the user to charge it and reset it before sending it back. Not sure who would check all that was done if honest?

Veritas Numquam Perit

Girl in a jacket
Message 23 of 34
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MI5
Level 94: Supreme
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@Cleoriff wrote:

I am sure I have read somewhere that the team expect the user to charge it and reset it before sending it back. Not sure who would check all that was done if honest?


Yes, it was a recommendation that we made in order to help the following user.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 24 of 34
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Anonymous
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I've tried that!:)
Message 25 of 34
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Anonymous
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Mostly charged and reset on arrival! It's just a duff bit of tech most likely, it happens! slight_smile
Message 26 of 34
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Anonymous
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You would hope! wink
Message 27 of 34
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Anonymous
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Never mind! It's certainly given me food for thought in terms of buying my own! Thanks for all your suggestions! slight_smile
Message 28 of 34
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Curr946
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even the best of trees sometimes offer rotten fruit.
Current Phone: Sony Xperia XZ Premium
Message 29 of 34
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Anonymous
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Ain't that the truth? slight_smile

Message 30 of 34
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