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Level 1: Joiner
Posts: 3
Registered: ‎19-01-2013
Accepted Solution

Lost my phone.

I lost my phone a couple of weeks ago. I want to get the number that i had before onto a new o2 sim. How can I do this?

Posts: 33,680
Topics: 265
Solutions: 2,224
Registered: ‎04-01-2009

Re: Lost my phone.

Just call customer service.If the number was on O2 they will send you a replacement sim with the same number.

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Samsung Note 4, Samsung Note 2, Samsung S3, Samsung Galaxy Tab Pro, Nexus 7 2013

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Level 1: Joiner
Posts: 3
Registered: ‎19-01-2013

Re: Lost my phone.

do i call them from any phone or does it have to be an o2 number?

Posts: 33,680
Topics: 265
Solutions: 2,224
Registered: ‎04-01-2009

Re: Lost my phone.

Not sure I understand the question but you can call from any phone. If the mobile you lost was on O2 you will have no problem getting a replacement sim.

O2 Community | Forum authority badge
thailand flag photo: Thailand! Flag-Thailand_zps1d36cf44.gif
Samsung Note 4, Samsung Note 2, Samsung S3, Samsung Galaxy Tab Pro, Nexus 7 2013

Roaming via wifi from various bars in Thailand. All replies subject to time of day and quantifiable amount of Thai whiskey!!
Level 1: Joiner
Posts: 3
Registered: ‎19-01-2013

Re: Lost my phone.

Sorry whats the customer service number?

Posts: 26,751
Topics: 245
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Registered: ‎29-07-2008

Re: Lost my phone.

See jonsie's signature.

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