Live Online Chat

[Anonymous]

Usually when you come onto the o2 website,live chat pounce on you asking if they can help with anything.

Well I came on to chat to live help regarding my account and it seems they still searching for an available agent. Cant get through on their phone  and since I am not using my o2 number,being charged to call them,therefore I cant afford to stay in the Que till they answer my call.Wondering if they having technical issues with their live chat???

[jonsie]

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@Anonymous wrote:

Usually when you come onto the o2 website,live chat pounce on you asking if they can help with anything.

Well I came on to chat to live help regarding my account and it seems they still searching for an available agent. Cant get through on their phone  and since I am not using my o2 number,being charged to call them,therefore I cant afford to stay in the Que till they answer my call.Wondering if they having technical issues with their live chat???

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Ask your question here,  far more knowledge and sense than live chat.

[Bambino]

@Anonymous Why aren't you able to use your O2 number to call customer service?

[MI5]

Maybe they need a new sim?

[jonsie]

This is why we are here....

[Anonymous]

Hi

Anyone else having problems getting onto the www.o2.co.uk/repairs?

I'm getting a time out message;

selfserve.o2repairtracking.co.uk took too long to respond.

Thanks.

[MI5]

Yeah, I get the same response.

[Anonymous]

OK, as long as it's not just me!!

[Anonymous]

Logan who I had the pleasure to talk to today has been really helpful and friendly yet very professional. Thank you. It was a pleasure even though I failed my negotiating skills. All the information he provided was clear and useful. Thanks again

[MI5]

Nice to hear