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Insurance on One M8 with o2 from CPW

kearneybobs
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Having a bit of trouble recently with some information o2 have been suplying me concerning insurance on my new HTC One M8.

I currently have insurance with o2 for my Samsung Galaxy S3.

 

I tweeted the o2 account asking if I could upgrade via a different retailer other than o2 i.e. Carphone Warehouse, and still be able to have o2 insure my new phone.

 

They took some time to get back to me and in the interim I got onto the webchat with a nice employee named Avril who went though it all with me and said how much I be paying for the specific phones I wanted and I even made sure that if I rejected the CPW insurance would I definitely be able to avail of the insurance with o2. She said I would need to contact o2 within 14 gays of upgrading with CPW to allow o2 to insure me. It sounded perfect to me. exactly what I wanted to know.

 

Later that day I upgraded via phone with Carphone Warehouse.

 

o2 got back to me on twitter and have let me know that I CANT use o2 to insure my new phone and that I would have to have bought my upgrade with them directly to get them to insure my phone.

 

I'm actually quite annoyed at this information, to be honest, if this is true.

 

Can anyone enlighten me if I will be able to get o2 to insure my phone.

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jonsie
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The pre existing medical conditions are a killer, it costs me £150 to get cover to come here for 3 months and more if I extend the trip.

Not sure about you but I also get car recovery thrown in with Nationwide.

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Cleoriff
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@jonsie wrote:

 

Not sure about you but I also get car recovery thrown in with Nationwide.


 I think so.... but already got that with our car insurance anyway...

Still on topic hopefully because this may help others with insurance.....Did you already have an account with Nationwide before you upgraded to FlexPlus?

I ask because I have been with Nationwide for 20+ years...and wondered if it was only open to 'existing customers'.... (I was invited to upgrade)

Veritas Numquam Perit

Girl in a jacket
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jonsie
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