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Level 2: Apprentice
Dyno
Posts: 8
Registered: ‎23-07-2012

How do I track my order?

I've been given a tracking number, it's due for delivery tomorrow, but when I go to my02account page, I have to put in the 6 digit pin apparantly sent to my new mobile number ... isn't that a bit pointless?! Or am I missing something here.

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Anonymax
Posts: 161
Kudos: 21
Solutions: 39
Registered: ‎06-05-2012

Re: How do I track my order?

I am unsure on the purpose of the 6 digit PIN - however when your new phone arrives, it will come with a SIM already inside it that you can use to use the phone to contact O2 and get your new phone registration completed. The PIN may be part of the registration process.
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Level 2: Apprentice
Dyno
Posts: 8
Registered: ‎23-07-2012

Re: How do I track my order?

Thanks, but that makes the tracking service completely useless for me if I can't use it until my phone is here ... kinda odd.

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