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[David_Park]

Got an O2 dongle pay as you go with credit, cant get it as no O2 mobile network showing.
Unit wants to connect to O2 Wi-Fi (BT Open zone) when I do it appears to want me to register and pay, O2 publicity says thes Openzones are free how do I connect for free?
Thanks
David

[perksie Level 58: Overseer]

You can only connect to the wi-fi hotspots listed as O2, they have a blue landing page and you only enter your MBB sim card number, there are no other log in details.
http://hotspotdirectory.o2.co.uk/search.php
You can as you probably know connect free to any of these while in credit.
Some hotspots are BT Fon, and many are privately owned, but still show as BT Openzone.
O2 are also setting up free wi-fi for everyone later this year:
http://www.o2.co.uk/wifi

[David_Park]

The network is labeled
O2 UK Wi-fi (BT Openzone)
Are you saying what O2 say is free is labbeled differently?
David

[perksie Level 58: Overseer]

No, it's confusing but you can only connect to the ones on the list above.

[loony]

the one at New Street Station keeps giving me an "O2 Wi-Fi Authorisation error" ... after typing in my mobile number... ... been doing it for a week now!!..

[perksie Level 58: Overseer]

the one at New Street Station keeps giving me an "O2 Wi-Fi Authorisation error" ... after typing in my mobile number... ... been doing it for a week now!!..

What did O2 say when you reported it?

[Zoe]

the one at New Street Station keeps giving me an "O2 Wi-Fi Authorisation error" ... after typing in my mobile number... ... been doing it for a week now!!..

Did you ever use a different device to connect to BT Openzone or The Cloud? If so you may need to reset your Mac address.
You can do this by texting the word Wi-Fi to 2121.
More info can be found here - http://tiny.cc/w5w74

[loony]

the one at New Street Station keeps giving me an "O2 Wi-Fi Authorisation error" ... after typing in my mobile number... ... been doing it for a week now!!..

What did O2 say when you reported it?

They got me resetting my phone and putting everything back to default... still not working on this Hotspot..
Have now changed to an iphone 4, just trying to re-register via 2121.....
Watch this space..!!

[loony]

Nope....!!!!

STILL Not working...
Does anybody know how to contact O2 Faults via the Net... or email...?
or has it GOT to be that phone number on my bill.... at home.... that I cant remember....

[perksie Level 58: Overseer]

Details are under "Contact us" at the foot of the O2 home page.