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Hi we want to receive and make calls whilst in Cancun Mexico is there a bindle we can buy for this?

Anonymous
Not applicable

Hi we want to receive and make calls whilst in Cancun Mexico is there a bindle we can buy for this?

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MI5
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The only option you have if you are on a contract is to use Tugo whilst connected to WiFi.
There are no other travel bundles for that region.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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The only option you have if you are on a contract is to use Tugo whilst connected to WiFi.
There are no other travel bundles for that region.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
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Anonymous
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Hi

Are you on. Contract or payg ?

Tugo is one option for a contract customer working off wifi.

Handy link. http://www.o2.co.uk/international/internationalhub
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MI5
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Tugo link here http://www.o2.co.uk/apps/tu-go
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
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Anonymous
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Another option if you plan ahead is to see what networks you can choose from and opt for a local SIM card.

Your phone can be unlocked to all networks if it's locked to o2 via https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset%20Unlocking%20Form

O2 help link -> http://www.o2.co.uk/help/phones-and-devices/unlocking-your-iphone-and-using-it-on-another-network

Free to Contract Customers.
£15 to Payg (T&C Apply)
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MI5
Level 94: Supreme
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Registered:
Also, check you phone is capable of working on the radio frequencies used in Mexico:
MEXICO
2G capabilities
GSM 1900
3G capabilities
UMTS 850
4G capabilities
LTE 1700, LTE 2100
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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