on 27-11-2015 23:14
on 27-11-2015 23:14
Hi guys,
When I bought my new HTC ONE M9 from O2 I added the Dot View Case, there seems to be a flaw in the manufacture of the case as it rips at the seams after very little time and even with careful use (see hundreds of complaints on product page on amazon).
I left a review on O2 shop on the product, a while back, but reviews being moderated aparently my review wasn't allowed through, nor anyone bothered to contact.
I'm wondering who can help me solve this issue? Would be happy with a different cover replacement (or new version of the same if the vulnerability has been fixed, dot view is amazing) or a refund of the cover price.
Thanks in advance for any help.
Kind regards,
David
on 27-11-2015 23:18
on 27-11-2015 23:21
on 27-11-2015 23:21
Hi @Anonymous Contact CS to see if they will replace or refund http://www.o2.co.uk/contactus
if not then make a complaint...http://www.o2.co.uk/how-to-complain
Veritas Numquam Perit
on 27-11-2015 23:22
on 27-11-2015 23:22
Apologies..that actually took 2 minutes to connect and post....:smileysad:
Veritas Numquam Perit
on 28-11-2015 10:25
on 28-11-2015 10:25
I would think about contacting HTC, maybe you will get an alternative or improved case through them.
on 30-11-2015 13:30
on 30-11-2015 13:30