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Google Play Books

Anonymous
Not applicable
I just upgraded my phone and I am trying to buy a book on Google Play Books. I am trying to bill it to my o2 account which I have done many times on my previous phone.

A message appears saying "This payment service isn't available. Try again later or contact your service provider."

Do I need to activate something to get this service available or is there a setting I need to tweak etc.

Thanks.
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viridis
Level 56: Guvnor
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Right, done it myself just now..
Go to
https://payments.google.com/payments/home#paymentMethods
And remove completely any mention of o2 billing and then leave page.

Go into play store.
Find an app that costs money.
Click buy
In the payment confirmation popup, underneath app name there is a payment choice and an arrow, click the arrow.
Click on "payment methods"
Lower portion will contain o2 billing.
Click it and let it send the authorisation text.
You can now use o2 billing

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Cleoriff
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Is it Charge to Mobile you are trying to use? http://www.o2.co.uk/help/digital-services/charge-to-mobile

Not sure if there is a setting to reactivate it...but I'm sure someone else will know @Anonymous

Or as it's a new mobile maybe you have to re-do it again......?

Veritas Numquam Perit

Girl in a jacket
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viridis
Level 56: Guvnor
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Right, done it myself just now..
Go to
https://payments.google.com/payments/home#paymentMethods
And remove completely any mention of o2 billing and then leave page.

Go into play store.
Find an app that costs money.
Click buy
In the payment confirmation popup, underneath app name there is a payment choice and an arrow, click the arrow.
Click on "payment methods"
Lower portion will contain o2 billing.
Click it and let it send the authorisation text.
You can now use o2 billing
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Cleoriff
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Excellent @viridis thanks for that. wink

Veritas Numquam Perit

Girl in a jacket
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MI5
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Top job @viridis
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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