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Evernote: App Discussion and Feedback Thread

Toby
Former Staff
  • 11577 Posts
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Registered:

Hi guys,

 

Some of you may have seen the discussion that took place a few days ago about a great app called Evernote.

 

Well, we're working with the Evernote team to make sure all O2 Pay Monthly, Pay & Go and Business customers get Evernote Premium for 1 year – only on O2!

If you already have it follow the below steps to get it for free and find out how useful it is! 

 

Now if you need to know how to get it just follow these steps-

 

1). Visit our microsite at  www.o2.co.uk/perks/evernote-premium

 

2). Here you can create an account or sign-in to an existing account before upgrading to Premium for free

                                                                                    OR

3). If you already have Evernote downloaded if you log-in using a 3G or 4G data connection then you’ll be routed seamlessly to upgrade to Evernote Premium – this can take up to 24 hours though!

 

If you have any trouble with this registration do let us know so we can look into this for you 

 

We've created this community thread so that those of you who have downloaded Evernote can let us know what you think about the features or if you have any questions about it.

 

 

Below is some helpful info on setting up:

 

  1. How do I get it?

To get to Evernote premium for free all you need to do is visit our site at (http://www.o2.co.uk/perks/evernote-premium) and follow the steps.

If you have downloaded the Evernote app and access it through a 3G or 4G connection on an Apple or Android device then you will be prompted for a premium upgrade (this can take up to 24 hours). Once prompted just follow the in-app steps and enjoy premium! For PC and Blackberry users please see the below

If customers are using BB or PC they will need to complete their Premium upgrade by using and iPhone, Android, or Windows Phone. They can do this by signing into Evernote on one of these device with their SIM inside using the 3G or 4G data network.

 

  1. Am I eligible?

If you are an O2 UK customer, you are eligible for 12 months free usage of Evernote Premium, valid from the day you register. This includes Pay Monthly, Pay & Go, data-only SIMs (e.g. iPad, Android tablets and O2 Dongle/Mobile Broadband) and Business customers are also eligible. But anyone can create an account, just follow the links!

 

  1. I’ve got an O2 data for my iPad or a Mobile Broadband SIM – am I eligible?

Yes, you’ll need to create an account through (http://www.o2.co.uk/perks/evernote-premium)  and follow the steps. After account creation you will be re-directed to Evernote app where using your data connection you will be able to automatically upgrade to premium.

 

  1. What if my business device is locked?

Please check with the administrator in your organisation, as we don’t have the ability to unlock devices if it’s your company policy.

 

  1. Why isEvernote Premium better than the free version?

With Premium you receive increased data storage so you never have to worry about running out of space again. You can also access everything you store offline, to relieve the stress of trying to find a data connection or to simple allow you to access your data at ease! You can keep track and organise your notes to personalise it to just how you like it. Premium also comes with handwriting recognition and PDF text search so you can find your data by searching a key word. Worried about security? Then add a passcode to your data, only on Premium!

 

  1. What security’s in place to make sure no-one can see my data?

With Evernote Premium, you can put a passcode lock on your notebooks so that nobody can access them but you.

 

Evernote Premium also offers two-step verification (also known as two-factor authentication), which keeps your account secure even if somebody learns your password. It does this by requesting a 6-digit verification code (delivered via text message) whenever you’re asked to provide your username and password. This will usually only happen when you log into Evernote Web or install it on a new device. This combination of something you know (your password) and something you have (your phone) makes two-step verification a significant security improvement over passwords alone.

 

  1. What happens after the 12 months of free usage?

If you don’t do anything, you’ll be automatically downgraded to the free version of Evernote and you’ll lose access toEvernote Premium features. If you wish to continue your subscription, you can upgrade again through Evernote’s standard subscription process and pay via credit or debit card.

 

  1. Will I incur additional data charges?

No more than with any other app you use.

 

  1. How do I get help?

For any issues downloading, installing or using Evernote apps, please check the support information on Evernote’s site: http://evernote.com/contact/support/

 

As an Evernote Premium customer you are guaranteed priority treatment if you raise a support inquiry or raise a problem through this site.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 1 of 106
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Anonymous
Not applicable

@Toby wrote:
 If you already have an Evernote account, this offer does not apply unfortunately.

I hope that helps

Sorry for butting in @Toby   but is that a new condition.   I took advantage of the offer for year ended Dec 14 but I had been using the free version of  Evernote for many months before the O2 offer was introduced.  It may of course have changed in the interim. 

Evernote is an excellent, very useful and easy to use app.

Message 101 of 106
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Toby
  • 11577 Posts
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  • 213 Solutions
Registered:
Hi Gerry,

My sincere apologies, but I've mis-described the offer. You are correct, its an upgrade offer for O2 members.

Here are the offer's Ts &Cs:
http://www.o2.co.uk/termsandconditions/rewards/evernote-premium
Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 102 of 106
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Anonymous
Not applicable

No apologies necessary at all @Toby  - I wish O2 would do another deal so that we can upgrade for another year!!!

Message 103 of 106
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Anonymous
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Hi, I can't get my verification code to work. I keep getting new ones and entering them straight away but it keeps saying they have expired. Help!

Message 104 of 106
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Anonymous
Not applicable

I cant get this work at all.

 

Ive been to the microsite which just says to download the app now,  then open it when connected over a 3g connection (not wifi) and Evernote should magically upgrade.  It also says allow 24 hours.

 

So ive tried all the above,  and nothing.  Evernote opens in free mode every time.

 

Ive tried moving my sim over to my wifes iPhone (I have a Sony android phone) but nothing happens there either.  Im definately connected,  3g shows and I can surf the web,  check emails etc.

 

Message 105 of 106
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Anonymous
Not applicable

Hello

 

I've tried to upgrade my existing Evernote account to premium through the O2 website and signed in and out a few times. The website says my registration was successful but Evernote still says I am a basic member.

 

Please let me know how to resolve this

 

Thanks

 

Ed

Message 106 of 106
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