Closing my Online 02 account.

[Anonymous]

Hi I want this account closed and the sim deactivated as I have a new O2 no. How do I do it?

[Anonymous]

Hi

If your on Payg then the sim de activates after 6 months of not using it or topping up within 999 days.

O2 won't delete the account for audit purposes which I've learnt on here.

[Anonymous]

What about changing the number on my  online account to the new no. I have? I wanted to do that but can't.

[Anonymous · Accepted solution]

You can Link your accounts so when you log into your My02 you can access both accounts within it. Be aware once linked they then cannot be unlinked.

https://account.o2.co.uk/service/viewLinkedAccounts.htm

https://accounts.o2.co.uk/

Or ring O2 to seek account assistance.

[MI5]

If you need assistance from CS, contact details are on this link...
http://www.o2.co.uk/contactus