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Chat not working

Anonymous
Not applicable

on ‎27-04-2015 12:18

on ‎27-04-2015 12:18

Is anyone else having problems connecting to an o2 advisor via chat?

I have been trying for days with no luck!

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Bambino
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on ‎27-04-2015 12:32

on ‎27-04-2015 12:32

You would be more likely to get a definitive answer to your query if you spoke to someone in Customer Service rather than Live Chat. The numbers are here: http://www.o2.co.uk/contactus

I DO NOT WORK FOR O2



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MI5
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on ‎27-04-2015 12:33

on ‎27-04-2015 12:33

Or if it isn't something that requires access to your account you could try asking us?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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In response to MI5

on ‎27-04-2015 16:13

on ‎27-04-2015 16:13

They usually close around 10pm I think then reopen again at 8.30am but I admit that on the website a few times over the past week it has been saying live chat offline even during the day
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Anonymous
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In response to Anonymous

on ‎27-04-2015 16:40

on ‎27-04-2015 16:40

I will try to call them. I work in an open plan office so it's much easier to chat online.

Thanks for your help

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Anonymous
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In response to Anonymous

on ‎27-04-2015 17:29

on ‎27-04-2015 17:29

Your most welcome
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Anonymous
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In response to Anonymous

on ‎28-04-2015 13:00

on ‎28-04-2015 13:00

hi @Anonymous have you been able to speak with them? Let us know if we can help you with anything slight_smile
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