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clarkgp
Level 1: Joiner
clarkgp
Posts: 1
Registered: ‎30-07-2012

Azzurri - Offering 12 month business contracts when actually 24 months with O2

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on ‎30-07-2012 12:44

Looks like I'm not the first Azzurri customer(sic) to fall foul of their "get a free upgrade on a 12 month contract" sales pitch, as I discovered recently when I wanted to change my tariff.

 

Can anyone help with contacts at either O2 or Azzurri to get my case for a refund resolved quickly.

 

Or do we have to contact Ofcom?

 

Thanks

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perksie
Posts: 18,196
Topics: 119
Solutions: 776
Registered: ‎29-07-2008

Re: Azzurri - Offering 12 month business contracts when actually 24 months with O2

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on ‎30-07-2012 13:20

I don't know about Azzurri but see Contact us at the bottom of the page for O2.

 

Contacting Ofcom is pointless until you have spoken to and exhausted the complaint with O2 first.

Perge Scelus Mihi Diem Perficias

Legacy O2 Standard Broadband (temporarily) - Legacy O2 Simplicity 20 - O2 Wallet - Nexus 4
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