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4G access at no extra charge.

Anonymous
Not applicable

Last week I received a text message telling me that from 27 June I was given 4G access at no extra charge.

 

On looking in My O2, Bolt Ons section, I can see 4G access and that it is free and is active and has no end date.

 

Although 4G is not in my area yet. I was wondering if I will need a new sim card, so that I can receive 4G when in a 4G coverage area?

 

I have an iPhone 5s.

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Anonymous
Not applicable

Is 4G at no extra charge available to PAYG customers?

 

I tried to request it through Live chat but got nowhere. They just offered me the £15 a month deal...

 

I've got a 4G phone, 4G SIM and live and work in London, so I'd really like to be able to use 4G! Other providers are giving their customers 4G at no extra charge and I know O2 has done for some customers too

Message 31 of 42
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Anonymous
Not applicable
Hi

You need to choose a big bundle tariff on Payg.
I'm on the £20 option.
Message 32 of 42
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Anonymous
Not applicable
Message 33 of 42
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MI5
Level 94: Supreme
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Registered:
I think it starts at £10 for PAYG doesn't it?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 34 of 42
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Anonymous
Not applicable
MI5 said "I think it starts at £10 for PAYG doesn't it?"


For 3G data speed connection,,,yes £10
Message 35 of 42
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MI5
Level 94: Supreme
  • 144166 Posts
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  • 27624 Solutions
Registered:
Ah yes, £10 for 500mb on 3g or £15 for 1gb 4g slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 36 of 42
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Anonymous
Not applicable

So basically it isn't possible to get 4G at no extra charge if one (like me) only tops up £10 per month...

 

What a shame. Might have to move to Tesco Mobile

Message 37 of 42
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Anonymous
Not applicable
I'm afraid not No.

Have you considered sim only :

https://www.o2.co.uk/shop/simplicity/

12 Months
500 minutes.
Unlimited texts.
500MB 4G ready.

Was £14. Now even better value
£11.00



PAC Code info if you do make the jump http://community.o2.co.uk/t5/Discussions-Feedback/Obtaining-a-PAC-Code-from-the-O2-Network/m-p/54427...
Message 38 of 42
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Anonymous
Not applicable

Thanks for all the replies.

 

It is a bummer. So it's only Pay monthly who get it free?

 

Believe it or not I've been with o2 for 15 years!

 

Might do simplicity, might leave...

Message 39 of 42
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Anonymous
Not applicable
An avenue of choice open to you.

Try to see it as that nothing is free !
Message 40 of 42
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