on 23-11-2009 17:37
I want to opt out because the service is broken; at the very least the system and the web page for administering numbers in particular was designed by an idiot (or a scamster or both).
For two months in a row now I've tried to remove 4 numbers, 3 of which are no longer on the o2 network (an 'error' condition as I'm continually reminded in red while trying to change them), and add 2 new ones.
There isn't a button next to each number saying 'delete', so whats the semantics? A blank field is not allowed.
The long & short of this is between the clunky user interface, poor website performance, the 48 hour thing & the once every 30 days thing basically guarantees I won't be able to successfully complete my updates without some sort of 'error' or 'invalid' complaint eventually ending up with my number list not being updated for that month.
A school child could come up with a more robust system, this one is like playing hopscotch on a minefield.
How hard can it be? Ten numbers, ten names.
on 23-11-2009 22:25
I get it set the way I want it, get my review for printout page etc then 2 days later I get a text saying one of the numbers was no longer an o2 number (I knew that) but they had set the rest of them as requested but they hadn't its all the same as before my edits.
Anyways, how exactly do you delete a number? Is very hard to work with a system with error feedback that takes 2 days then another 30 before you can have another go all running on a site slow as treacle.
meanwhile am wondering if the Preview or Submit buttons on this form are going to do anything this year /
on 24-11-2009 11:31
When managing my numbers, it immediately flags a non-o2 number and there is a link to delete a number. This further makes me think you have a browser problem.
on 24-11-2009 13:37
The site is broke, but as a wise man (Knuth?) said "any #### #### can write a compiler for correct programs" so if you and everyone else has been lucky enough to be spared the screwed-up borderline behaviour am happy, just not for me. Trouble is its a drop in the ocean & probably won't be fixed, the devs will have moved on or been promoted out of harms way.
thanks fer replying )
on 24-11-2009 15:58
on 24-11-2009 18:17
Btw did you see they had censored my note; I'd just like to assure everyone its never under any circumstances a habit of mine to use 'innapropriate language' and that the four letter words elided by hashes are in fact very tame.
What I might have done is misquoted and or misattributed. According to a quick google the quote am thinking of is from Martin Fowler (almost up there with Donald Knuth) and is more along the lines of "Any fool can write code that a computer can understand" although am sure mine is better so maybe I better claim it as my own )