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video won't play on priority tickets/O2 venue experiences

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Anonymous
Not applicable

on ‎13-10-2016 10:06

on ‎13-10-2016 10:06

On my windows phone, the video for O2 venue experiences will not play. I'm going to Shepherds Bush later today and need this info Mike
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MI5
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In response to Anonymous
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on ‎13-10-2016 10:50

on ‎13-10-2016 10:50

Can you not sign in here to do it?
https://tickets.o2priority.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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on ‎13-10-2016 10:10

on ‎13-10-2016 10:10

Won't play on mobile data or wifi?
In the app or on the website?
Have you tried on a PC?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable
In response to MI5

on ‎13-10-2016 10:42

on ‎13-10-2016 10:42

wifi, it's the app I'm using. It says there's a problemwith loading the video. Can't get the app on my laptop.
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MI5
Level 94: Supreme
In response to Anonymous
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Registered:

on ‎13-10-2016 10:50

on ‎13-10-2016 10:50

Can you not sign in here to do it?
https://tickets.o2priority.co.uk/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable
In response to MI5

on ‎13-10-2016 11:04

on ‎13-10-2016 11:04

I've just done this, thanks for your help, much appreciated!
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MI5
Level 94: Supreme
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on ‎13-10-2016 11:19

on ‎13-10-2016 11:19

Enjoy the gig slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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