no signal

[Anonymous]

I bought a mobile from Tescos which uses the O2 network or should do. The trouble is that I cant get a signal in my road but works fine elsewhere.

If I do a network search from any of my mobiles then I can get a signal from Virgin/EE and Vodafone but only rarely is there a signal from O2.

I can see the masts which accoprding to the O2 map are theirs.

All I can think of is that O2 is no longer supporting 2G which my mobile is

[MI5]

Put your postcode in here to see status of network and what you can receive. There should be no problem receiving 2g at all http://status.o2.co.uk/

[Anonymous]

Last week that showed no problems but now its showing that masts are being worked on in my area. Still no signal.

I think this must just be a 2g problem otherwise O2 would be aware

[Bambino]

Even though Tesco uses the O2 network, it is a separate and distinct company, and your contract is with Tesco. If you are having reception problems you need to speak to Tesco Customer Care. O2 will not respond to any of your queries.

[MI5]

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@Anonymous wrote:

Last week that showed no problems but now its showing that masts are being worked on in my area. Still no signal.

I think this must just be a 2g problem otherwise O2 would be aware

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That would explain the problem then.

Phone is obviously OK as it works elsewhere.

2g maintenance is not uncommon and shouldn't take long to complete.