Solved: Re: have upgraded

Anonymous · ‎14-01-2016

Hi I have recently upgraded fron Iphone 4s to an LG spirit lite. My daughter told me to switch off my Iphone and then Lg phone should start to work. Have had my Iphone off now for over 12 hours and It hasn't yet. Any advice please would be appreciated. Ann

Cleoriff · ‎14-01-2016

Hi @Anonymous If you are having problems with swapping the sim yourself...then pop into any O2 store and they will do it for you very quickly...

Another help link here

http://www.o2.co.uk/help/help-with-your-sim/activating-your-sim

Veritas Numquam Perit

View solution in original post

Bambino · ‎14-01-2016

Did you swap your sim to a new one?

http://swapmysim.o2.co.uk/

I DO NOT WORK FOR O2

Cleoriff · ‎14-01-2016

Hi @Anonymous If you are having problems with swapping the sim yourself...then pop into any O2 store and they will do it for you very quickly...

Another help link here

http://www.o2.co.uk/help/help-with-your-sim/activating-your-sim

Veritas Numquam Perit

jonsie · ‎14-01-2016

Also check you have had the data swapped from idata to standard data.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎14-01-2016

Try restarting your new phone, but if that doesn't work, did you upgrade in an O2 shop?
If so, go back and ask them to do the upgrade properly for you including changing data package and activating the sim.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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