Other Devices
Ask the community about other devices including BlackBerry and Windows Phone.
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Welcome to the Other Devices board!

Hi everyone, Welcome to the Other Devices board! If you have a device that's not Apple or Android or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account ple...

Martin-O2 by Former Staff
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Resolved! Huawei 4G Dongle Crashes PC

I recieved my 4G dongle (Huawei, USB only, no wifi) yesterday. All working great except... The PC it's connected to crashes frequently since I started using it. It tends to happen when I try to do something that consumes a fair bit of data, e.g. pres...

robdood by Level 1: Joiner
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Resolved! Ordered a Fitbit accessory - no record of it in my account???

I ordered a fit bit on Boxing Day withnext day delivery on 27th, it’s now 9pm on 27th and it still hasn’t been delivered although the money has been taken out of my account. Is there any part of my o2 where I can find details of my order?

Mike5555 by Level 1: Joiner
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Resolved! Content control

My phone won't let me go on certain websites, how can I take what I presume is content control off

Louise4 by Level 1: Joiner
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Resolved! Huawei E5573

Hi, I've just received the above device and the speed is below 1mb download and 8mb upload. (Tested via Ookla on Iphone 8 plus and Moto G6). I've been to a local O2 who kindly switched the SIM, but it hasn't helped. Am I missing something about the c...

rjm67 by Level 1: Joiner
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Resolved! lenghten the ring time on my Nokia 3.1 PLEASE

Please can you tell me how to extend the number of rings my Nokia 3.1 'rings' before it goes to voice mail. I get to answer my calls only 50% of the time !!!!I am not very technically minded, so please (if you know) step by step Been into Nokia Shop ...

JakesPlace by Level 1: Joiner
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  • 7 replies
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Unable to connect to WiFi O2 hotspot

I have recently bought a Huawei p20 and I am unable to connect to the O2 WiFi where I work. It is a free hotspot and worked perfectly on my old phone. I can connect through settings but when I open web browser nothing happens. No please register this...

Resolved! Wifi calling on Huawei P20 Pro

I have bad network coverage at home and want to switch to a device which supports wifi calling so that I can make calls at home. On the O2 website the Huawei P20 Pro is not listed as a device supported by O2 for this functionality. However, I've just...

EAWS by Level 1: Joiner
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Charged for receiving texts abroad (out of Europe)?

Hello all,I was recently charged for receving text when I was abroad, out of Europe. I have 2 sims with O2. 1. business contract and 2. pay monthly contract.I enquired at O2 shop, who told me that the only way we do not get charged is to keep our pho...

Malo by Level 1: Joiner
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Missing duo charger

Hello, I purchased the new samsung galaxy watch under the black friday sale. I was expecting to get a free samsung wireless duo charger as part of the offer but I haven't received it. Anyone else had this issue? o2 are difficult to get in contact wit...

Leanne by Level 1: Joiner
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Huawei 5770 mifi

I have a Huawei 5770 that I used with O2 PAYG in the UK. I have now relocated to Portugal, but the unit is locked to O2 so I can't use a local sim. How can I get the unit unlocked ("officially", I'd prefer not to use backstreet processes!)

macliam by Level 1: Joiner
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  • 5 replies
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