Other Devices
Ask the community about other devices including BlackBerry and Windows Phone.
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Welcome to the Other Devices board!

Hi everyone, Welcome to the Other Devices board! If you have a device that's not Apple or Android or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account ple...

Martin-O2 by Former Staff
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Resolved! Item not in parcel

More info (Highlight to read) Hi. I ordered 2 Samsung Galaxy Bud2 graphite, to be collected in London Oxford Street branch. I received an email saying that item is out of stock, and later another email saying that the order is ready for collection. W...

Yang by Level 1: Joiner
  • 501 Views
  • 2 replies
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Resolved! Adding another iphone

Hi does anyone know if I can order another phone & add it to my account? The other phone is for my wife & I tried to order but it was as if I was trying to upgrade my phone. So I was just wondering if I can buy another phone & add the bill on to my a...

Resolved! My order hasn’t arrived

I placed an order that should have been here on Monday and it still hasn’t arrived. I’ve tried tracking it and it just says when it’s dispatched but it’s been stuck like that for the last 3 days! I’ve tried to contact O2 but I can’t seem to talk or g...

Rawlinson by Level 1: Joiner
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Resolved! Missed payment

My payment for my Nintendo switch got rejected as there was something silly like 1p less in my account, chat hasn’t been available at all and I don’t know how to make the payment or when you will reapply for the payment?

Laujay by Level 1: Joiner
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Resolved! Beats

Please can someone help, I’ve ordered my beats on the 11/11 and haven’t received them yet. My order is all complete but I can’t get through to customer services either pls help or any advice would be great. thanks

KT2021 by Level 1: Joiner
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  • 1 replies
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Resolved! Bought Samsung Galaxy Buds

So I bought a pair of Samsung Galaxy Buds2, received an out of stock alert, then received an email basically saying they'd despatched my order. What was delivered today? An envelope with nothing but a leaflet inside. What can I do here?

Resolved! O2 Support is an absolute rubbish system

O2 Support is an absolute rubbish systemI have tried to chat with someone but a could not. I spent 30 minutes on the O2 site and this is chaos. The chat with the rubbish Aura robot is really bad, time-waster!!!! How can I speak with a human????????

aladar by Level 1: Joiner
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Resolved! WiFi and 4g

The past few days at the top of my phone it is showing WiFi and 4g at the same time.. it has never done this before. So is it using both my data and connecting to WiFi??

Becky82 by Level 1: Joiner
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Resolved! SIM? Registration failure

Hi. I'm trying to set up my Huawei mobile WiFi device but it keeps saying registration failure. I can't find a way to contact O2 online, using the app just seems to throw me back in to a circular round of the same thing... 路‍

SeanT999 by Level 1: Joiner
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Resolved! 4G+ network coverage, phone previously on EE.

Hi, does anyone know what bands my phone has to have to get 4G+I have been given a Note 10+ as my previous phone broke and it doesn't seem to get 4G+, the phone was initially used on the EE network. I'm thinking it's an issue with the available netwo...

Paul820 by Level 2: Apprentice
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  • 3 replies
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