O2 Community

Get help, share tips and chat

Level 1: Joiner
Posts: 1
Registered: ‎16-08-2010

Windows Live Mail Error ID: 0x800CCC69

When is use my o2 Nokia 6700 as a modem for my lap top when no wi-fi is available I can receive emails fine in Windows Live Mail but I get the error message below when I try and send. Any ideas? I cand send and recieve when I am using wi-fi which suggests the o2 settings are different.

Regards, Gideon.

An unknown error has occurred.

Subject ''
Server Error: 550
Server Response: 550 IP address in XBL
Server: 'mail.stacks.co.uk'
Windows Live Mail Error ID: 0x800CCC69
Protocol: SMTP
Port: 25
Secure(SSL): No
Please use plain text.
Posts: 24,750
Topics: 229
Solutions: 1,536
Registered: ‎29-07-2008

Windows Live Mail Error ID: 0x800CCC69

This could be a problem with the firewall you're using.

Hope this helps.
Please support the Disasters Emergency Committee: http://www.dec.org.uk/appeals

Sky Unlimited Broadband - Legacy O2 Simplicity 20 -Nexus 4 Android 5.02
Please use plain text.
Level 2: Apprentice
Posts: 11
Registered: ‎23-08-2010

Re: Windows Live Mail Error ID: 0x800CCC69

SMTP via port 25 is only allowed through the o2 mail servers when you are using the O2 GPRS/3G network.
You will need to set the outbound email server as smtp.o2.co.uk and configure your client to log in using your o2.co.uk email address and password.
Please use plain text.