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Level 2: Apprentice
kelly
Posts: 10
Registered: ‎10-05-2012

Why NO Lumia 800 in O2 Support?

Why is there no mention of the Lumia 800 on the O2 Support website?

 

If you look on any of the dropdown lists in 'Help With Your Phone' for Nokia, there is no Lumia 800 :smileyfrustrated:

 

If you search for Nokia in the 'Find out more about your phone' section it comes back and tells you that you searched for HTC.  Time Support got support and got their site sorted out. 

 

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DaveC
Posts: 1,860
Topics: 23
Kudos: 80
Solutions: 24
Registered: ‎14-08-2008

Re: Why NO Lumia 800 in O2 Support?

There are lots of phones missing. My own Galaxy Nexus is not one there. 

I'm not sure of the criteria for getting on the list, maybe it's units sold.

There is a lot of stuff on there which is now quite old

To contact O2 click "Contact us" at the bottom of any O2 page, and click the service you need, or wait for "Live Chat" to appear.

Mobile since 1993
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Level 2: Apprentice
ashleyjonesuk10
Posts: 30
Registered: ‎04-05-2012

Re: Why NO Lumia 800 in O2 Support?

the nokia 710 and 800 are new phone o2 will updates it on o2.co.uk asap 

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Boo
Level 2: Apprentice
Boo
Posts: 19
Registered: ‎11-04-2012

Re: Why NO Lumia 800 in O2 Support?

Like you I am waiting for the L800 to become listed and also can it be supported in bluebook?
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Level 2: Apprentice
kelly
Posts: 10
Registered: ‎10-05-2012

Re: Why NO Lumia 800 in O2 Support?

It is now JULY and the situation is exactly the same as when I first wrote, does anyone at O2 ever read what is wriiten on these boards?

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Level 26: Upbeat
Leonard
Posts: 2,278
Registered: ‎13-06-2012

Re: Why NO Lumia 800 in O2 Support?

Hi Kelly,

Thanks for bumping the thread again.

These boards are intended for users to help each other, so if you have a specific question about the Lumia 800, you're more than welcome to start a new thread and ask your question. There are loads of people who'll love to help you out.

However, it's my intention to also start using the forums to provide feedback in both directions. So let me flag it with the web team for you.

Cheers,
Leonard

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