O2 Community

Get help, share tips and chat

Reply
Level 1: Joiner
dutty
Posts: 1
Registered: ‎05-10-2013
Accepted Solution

WILL MY AIRTIME BILL AND MY PHONE PLAN BILL BE TAKEN OUT OF MY ACCOUNT SEPARATELY OR AS ONE BILL?

Srry I did not see the text box. 

 

Will the above two bills come out of my bank account as two separate payments or as one payment from 02?

Please use plain text.
perksie
Posts: 24,748
Topics: 229
Solutions: 1,536
Registered: ‎29-07-2008

Re: WILL MY AIRTIME BILL AND MY PHONE PLAN BILL BE TAKEN OUT OF MY ACCOUNT SEPARATELY OR AS ONE BILL

[ Edited ]

From the O2 Refresh FAQ page:

 

Why are there two direct debits?

One is for your Phone Plan, the other is for your Airtime Plan. Keeping them separate means you can see exactly what you're paying for your phone separate from your calls, texts and data.

Both payments will come out of your account on the same day. When you get your bill notification each month, you'll be able to see both amounts.

Please support the Disasters Emergency Committee appeal to send help to the Philippines.
Text DEC to 70000 (free text) to donate £5 or online: http://www.dec.org.uk/appeals

Sky Unlimited Broadband - Legacy O2 Simplicity 20 - O2 Wallet - Nexus 4 Android 4.4.4
Please use plain text.