This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Repair

Anonymous
Not applicable

on ‎10-11-2014 21:31

on ‎10-11-2014 21:31

Have given a Lumia 925 for repair, its status shows as non ber tech. Anyone know what this means?

Message 1 of 47
6,066 Views
0 Kudos
46 REPLIES 46

Anonymous
Not applicable

on ‎10-11-2014 21:34

on ‎10-11-2014 21:34

Think BER means beyond economic repair
Message 2 of 47
4,482 Views

Anonymous
Not applicable

on ‎10-11-2014 21:36

on ‎10-11-2014 21:36

Hi

I'd contact O2 Customer Services. 202 for Contract. 4445 for PAYG For clarification.
Message 3 of 47
4,479 Views
0 Kudos

MI5
Level 94: Supreme
In response to Anonymous
  • 144290 Posts
  • 634 Topics
  • 27648 Solutions
Registered:

on ‎10-11-2014 21:38

on ‎10-11-2014 21:38

It's status should be "BER Non-Tech", but as above - Non repairable and no warranty.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 47
4,475 Views

Cleoriff
Level 94: Supreme
In response to MI5
  • 122893 Posts
  • 826 Topics
  • 7467 Solutions
Registered:

on ‎10-11-2014 21:46

on ‎10-11-2014 21:46

@MI5 wrote:
It's status should be "BER Non-Tech", but as above - Non repairable and no warranty.

I live and learn...so a bit of a dud in laymans language then?..:smileywink:

Veritas Numquam Perit

Girl in a jacket
Message 5 of 47
4,470 Views
0 Kudos

MI5
Level 94: Supreme
In response to Cleoriff
  • 144290 Posts
  • 634 Topics
  • 27648 Solutions
Registered:

on ‎10-11-2014 21:54

on ‎10-11-2014 21:54

Phones classified as that usually have missing parts and or a smashed screen with the potential for more damage or faults apart from the obvious.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 47
4,460 Views

Anonymous
Not applicable
In response to MI5

on ‎10-11-2014 23:59

on ‎10-11-2014 23:59

Lol yeah missed out the non tech part. Its still under warranty though and I had checked the water damage indicator, that strip was white so idk what else it could be.
Message 7 of 47
4,400 Views
0 Kudos

viridis
Level 56: Guvnor
  • 13532 Posts
  • 106 Topics
  • 309 Solutions
Registered:

on ‎11-11-2014 00:03

on ‎11-11-2014 00:03

That's the fun part.
Message 8 of 47
4,399 Views
0 Kudos

Anonymous
Not applicable

on ‎11-11-2014 00:30

on ‎11-11-2014 00:30

Hope you took a photo of that water damage strip because guess what they'll come back to you with!
Message 9 of 47
4,388 Views
0 Kudos

Anonymous
Not applicable
In response to Anonymous

on ‎11-11-2014 16:21

on ‎11-11-2014 16:21

MI5, thanks for clarifying the meaning of ber tech Thanks!

Message 10 of 47
4,331 Views
Top