Solved: Re: Phone keeps losing signal overnight - Page 2

Anonymous · ‎22-10-2014

Have to restart my phone every morning to get the signal back. I'm using a Nokia 1020, only started happening after the 4G network appeared on my phone a few months ago.

Help!

jonsie · ‎23-10-2014

@Anonymous wrote:
Hasn't lost signal yet. Early days though...

It's a start....:smileywink:

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎23-10-2014

Was it doing it every night before of just some nights?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎23-10-2014

I'd be tempted to try a new sim card next & put the phone setting back to 4G.

Anonymous · ‎28-10-2014

Okay. Lasted for 4 days on 3G, so I've just been into the O2 shop and changed the SIM.

On 4G on the new SIM, fingers crossed and see if it's fixed...

Anonymous · ‎28-10-2014

You deserve some luck.

Fingers crossed.

MI5 · ‎28-10-2014

Fingers crossed

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎30-10-2014

3 days on the new SIM and no signal loss.

I'm calling it fixed!

Thanks for your help everyone.

MI5 · ‎30-10-2014

Good to hear

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎30-10-2014

Thanks for updating

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎31-10-2014

Hi NickCharnock

Thank you for the update and that's great.

I bet your now relieved you can get back to enjoying your phone and a more stable service.

Take care. 😄

O2

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