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Level 1: Joiner
migsy
Posts: 1
Registered: ‎05-10-2009

POP3 settings Utility Warehouse?

Searched google but to no avail.

I've set up my iphone 3gs to receive mail via my clara.net account. However my outgoing server utilises utility warehouse (formerly telecom plus.

I can send and receive if on wifi, but as soon as I'm on 3g I can't send e mails but I can receive.....seen lots on the web but nothing that deals with Utility Warehouse.

Outgoing server settings are set as
smtp.go-plus.net
server port 25

All fine on my laptop - it's driving me crazy :smileyindifferent:

Any ideas on how I can get this to work?

Cheers
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adamtemp64
Posts: 13,396
Topics: 222
Kudos: 947
Solutions: 1,018
Registered: ‎13-08-2008

POP3 settings Utility Warehouse?

[ Edited ]
you need to set up an alternate smtp for when you are using o2 not your wi-fi

settings here http://www.o2.co.uk/iphone/emailsetup/o ... ailservers you get a free o2 emailaddress with my account use that username and password.

how to add an alternate smtp http://www.apple.com/uk/iphone/how-to/# ... send-email

also there is a dedicated iphone technical forum here viewforum.php?f=3
2 iPhone 5s 32gb on 4g 8gb tariff 1 iPhone 4s 16gb sim only on business contract
iPad 3 wifi-3g 64gb
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (still 2g only and it is 2014)
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Level 2: Apprentice
julesm
Posts: 5
Registered: ‎13-05-2010

UW SMTP

Thanks for the ilst, although I am none the wiser as to how to send mail from my iPhone 3G from my Utility Warehouse account.

On my desktop the smtp settings are smtp@uwclub.net port 25, but this doesnt work on my phone. What am I missing. I can read emails with pop3.uwclub.net ok.

Regards
Jules
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Level 15: Gaining a Reputation
prking
Posts: 3,190
Registered: ‎12-01-2009

POP3 settings Utility Warehouse?

Its sounds like this Utility Warehouse doesn't allow SMTP relaying. Which means you must use O2's SMTP server. Don't worry, your email will still appear to come from your Utility Warehouse address. Follow the instructions posted above to set it up.
No - there isn't an app for it.
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Level 2: Apprentice
julesm
Posts: 5
Registered: ‎13-05-2010

POP3 settings Utility Warehouse?

Thanks for the info, however I have looked at the info above and cant see how I add an O2 email? Surely I cant just add the O2 smtp server line? Sorry for being a bit dim :smileytongue:
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Level 15: Gaining a Reputation
prking
Posts: 3,190
Registered: ‎12-01-2009

POP3 settings Utility Warehouse?

Basically, yes.
You put the settings in as described above. In the email address field will be your Utility Warehouse email address. Your emails will appear to come from there even though its sent via O2's server.
No - there isn't an app for it.
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Level 2: Apprentice
julesm
Posts: 5
Registered: ‎13-05-2010

POP3 settings Utility Warehouse?

Thanks again,

Right Ive added smtp.o2.co.uk to the smtp setting, along with my UW email address and password, but it still doesnt work?

Thanks for trying helping anyway.
Ive emailed UW in the hope they might have an answer.
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adamtemp64
Posts: 13,396
Topics: 222
Kudos: 947
Solutions: 1,018
Registered: ‎13-08-2008

POP3 settings Utility Warehouse?

you need to use an o2 email address and password in the smtp settings see the last paragraph here http://www.o2.co.uk/iphone/emailsetup
2 iPhone 5s 32gb on 4g 8gb tariff 1 iPhone 4s 16gb sim only on business contract
iPad 3 wifi-3g 64gb
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (still 2g only and it is 2014)
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Level 2: Apprentice
julesm
Posts: 5
Registered: ‎13-05-2010

POP3 settings Utility Warehouse?

Woohooo!

Many thanks, that works a treat :smileyhappy:
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Level 15: Gaining a Reputation
prking
Posts: 3,190
Registered: ‎12-01-2009

POP3 settings Utility Warehouse?

Thanks again,
Right Ive added smtp.o2.co.uk to the smtp setting, along with my UW email address and password, but it still doesnt work?
Thanks for trying helping anyway.
Ive emailed UW in the hope they might have an answer.

It's your O2 username and password you need for the smtp server. Your email address goes in the email address field.
No - there isn't an app for it.
Please use plain text.