I have been with O2 now for a couple of years and I was very happy with the service when I first joined. I had a Blackberry Bold on a monthly contract and everything was great, everything worked fine and I was impressed with O2 in general.
I upgraded a while back, and ever since I seem to be plagued with issues. I changed from a Bold to a curve, although whether or not this makes any difference I am not sure. I can never get a proper signal, especially when I'm in my house. I can never get 3G, and if I try to set it for singular 2G or 3G manually I'll be lucky if I can even get one bar. It just reads SOS most of the time. When I do get coverage, it's either on GPRS or Edge.
I frequently get told that I cannot access the internet due to insufficient network coverage so I have to connect to my home wifi to browse on my phone. Also, I seem to get a lot of certificate errors recently too.
I did go into my local O2 store, but just got given another sim card and was told to try changing it, which made zero difference to the problem. I should probably go back.
I just feel I am paying a monthly fee for a really substandard service, and I don't think I want to continue paying for it until September next year at this rate.
Please can someone offer some advice? Has anyone else had this problem?
Many thanks.
Ange
