help needed ..try to send texts and phone says unable to send .. can make and receive calls and receive texts.. checked message centres on Postpay SMS there was no number in message centre number got it from o2 and entered it..still cant send texts..there is red asterisk next to message centre number ..is this relevent ? when sending texts it goes straight to outbox and tries to resend until it finally says unable to send ...somebody out there must have the answer...help please...
A master reset of the phone using the process below may solve the problem;
1. Performing a master reset will wipe all of the your personal information from the device so you should do a back up or copy out any information you wish to save before continuing with this process. You may be able to do this on the memory card or your PC.
2. Remove the memory card. From the phone pad, enter *#7370#
3. The phone will ask for the ‘Lock Code’ which will be 12345 (unless you have changed it).
4. Your phone will be taken back to factory restored condition and then you will need to enter the country, date, time etc. as you did when they first switched on the device.
i have the same problem except restoring the factory settings didn't fix the problem and i also checked the messaging center number and name and they were fine. it's a new phone and i was never able to send texts from it. does anyone have another solution??!!