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Nokia Asha 503 exchange activesync poorly

Anonymous
Not applicable

Hi Everyone

can someone please assist with the exchange activesync for the asha 503.

I have compared my config to a lumia activesync and it all apears to be fine

The issue: when attempting to download mail, nothing appears in the mail after the rotating sync circle.

The credentials are correct as it detected my sync server address correctly and no authentication fail error.

any help greatly appreciated.

PS. imap had the same outcome

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MI5
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Have you got your mail client configure to use packet data connection?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable
It does not allow me to configure it for the mail client itself, however within the packet data connection option its set to use when wifi is not available
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MI5
Level 94: Supreme
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Registered:
It's been a while since I used a Nokia on that software but I seem to remember something in "Connection Settings" that had to be enabled for each app to use data connections....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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