No need to touch apn's.
Look for bluetooth connection on phone and turn it on, then follow pairing instructions for 503.
Which phone are you using ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion.
This is not Customer Service so we are unable to help with account specific issues.Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)