Lumia 1020 free camera grip?

Anonymous · ‎27-05-2014

Received my new Lumia 1020 today and according to the Nokia website, I should be able to claim a free camera grip via nokia.ly/cameragrip - however, I am getting "This IMEI number is invalid or has already been used" when I enter my details. I've double checked my IMEI both on the handset and the box and am entering it correctly.

I have emailed Nokia via the address supplied on the promotion page, just wondering if any other new Lumia 1020 owners have had any success? Could this be an issue with the 64gb handset which is exclusive to O2?

Anonymous · ‎04-08-2014

Finally got a reply on Friday.

Dear Sir/Madam

Thank you for your email.

Apologies, due to the popularity of the promotion we are currently experiencing a back log of claims of which we are working through in date order.

Kind Regards

Tristan

Nokia Free Grip Promotional Support

Anonymous · ‎04-08-2014

Thank you for posting this.

Anyone else searching for this info will find this useful.

Fingers crossed you'll get yours soon.

MI5 · ‎04-08-2014

It's a shame they didn't foresee the potential popularity of the offer and have measures in place to deal with the applications more efficiently....
These issues wouldn't arise then....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎08-08-2014

@Toby wrote:
Thanks for adding this Steve. For those who may be viewing this page differently (e.g. if they view 30 posts instead of 20 on each page) which post are you referring to?

Cheers!

This one @Toby > http://community.o2.co.uk/t5/Other-Devices-Nokia-Blackberry/Lumia-1020-free-camera-grip/m-p/691401/h...

Toby · ‎08-08-2014

Thanks for pointing it out Steve

Is anyone on the community still having trouble with this? If so, have you contacted Nokia to see what response you received?

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Anonymous · ‎27-08-2014

Well that's 3 months since I bought the phone and still no free grip.

Anonymous · ‎27-08-2014

Ludicrous. 😞

MI5 · ‎27-08-2014

What have nokia said about it?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎27-08-2014

@Anonymous wrote:
Well that's 3 months since I bought the phone and still no free grip.

I don't hold out much hope then @Anonymous I expect they are hoping you will forget ...:smileysad:

Veritas Numquam Perit

Anonymous · ‎27-08-2014

Out of stock due to the offers popularity ?

O2

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